Well, Christmas was very nice this year. Couldn’t ask for anything really other than the birth of my daughter. Kate got me an iPhone for Christmas and I’ve spent the better part of 4 days taking pictures of Lucy, playing Angry Birds and just doing run of the mill mobile stuff. I started to think, [...]
Lately, I’ve been thinking about computing and the internet and how we all need to stop talking about Social Networking like it’s the new thing. The only thing that it’s good for is connecting people, which is inherently good, but isn’t really anything new. The days before the internet, people wrote letters, people sent telegrams, [...]
A very good read about how to use social media in a customer service environment. HOW TO: Better Serve the Social Media Customer.
